FAQ

The answers you've been looking for

Hockey Edge

How does Hockey Edge elevate my game?

Hockey Edge is your secret weapon for dominating the ice. It laser-focuses on lateral movements - the core of skating.

By boosting your speed, acceleration, power and endurance, it targets muscles that standard gym equipment misses.

Plus, it replicates the rapid-fire movements of skating, preparing you for those intense on-ice situations like nothing else can.

Which muscles does Hockey Edge engage?

Get ready for a full-body powerhouse! Hockey Edge activates a wide range of muscles, including:

  • Quads and hamstrings
  • Glutes (maximus, medius, minimus)
  • Hip flexors, rotators and adductors
  • Core (abs and obliques)
  • Lower back
  • Calves
  • Pelvic floor

Can the whole family use the Hockey Edge?

Absolutely! With adjustable resistance settings, Hockey Edge welcomes athletes of all sizes. 

The Performance footpads make it easy for kids and adults to share the same machine. While younger users might not reach full extension initially, they'll still gain benefits and grow with the machine.

Bonus: Hockey Edge isn't just for hockey players. Its lateral training boosts performance in basketball, soccer, skiing, baseball, tennis, pickleball, and more. It's your family's ticket to year-round athletic excellence.

How can Hockey Edge help me bounce back from an injury?

For nearly two decades, Hockey Edge has been the go-to rehab tool for pros, trainers, and physical therapists. Here's why it's your ally in recovery:

  • Low-Impact Training: Gentle on joints while still providing an effective workout.
  • Lateral Stability Booster: Strengthens muscles crucial for side-to-side stability, helping to support joints and prevent future injuries.
  • Hip and Core Powerhouse: Rebuilds strength in these vital areas for proper movement.
  • Flexibility Enhancer: Improves range of motion in a controlled, safe manner.
  • Hockey-Specific Training: Strengthens skating muscles, building confidence for your return.
  • Customizable Intensity: Easily adjustable to match your recovery needs.
  • Cardio Kick: Maintain fitness without overstraining healing tissues.
  • Symmetry Builder: Encourages balanced muscle engagement to prevent compensatory patterns.
  • Neural Training: Retrains your brain-muscle connection for better coordination.
  • Technique Improvement: Develops awareness and strength for proper form.

Remember: While Hockey Edge is a powerful rehab tool, always consult with a medical professional before starting any recovery program. Listen to your body, start slow, and prioritize proper form to ensure a safe and effective comeback.

Is the machine loud?

While not completely silent, the Hockey Edge operates at a comfortable noise level.

The carriage glides smoothly, creating a low, consistent sound that won't overpower your favorite training playlist or disturb the household.

Plus, its low-maintenance design keeps it running smoothly and quietly for years to come. 

Is assembly difficult?

Assembly is straightforward, but we've got your back if you need help.

Each machine comes with detailed instructions and all necessary tools.

If you hit a snag, our team is just a phone call away. Keep in mind, these are robust machines (weighing 85-185 lbs depending on the model), so having a buddy to help with setup can make the process smoother.

General

Can I find your products in physical stores?

We keep it exclusive! Our full lineup is available only on our websites. This allows us to maintain top-notch quality control and provide you with the best possible products and service.

I'm hands-on. Can I test-drive a machine before buying?

Absolutely! We'd love to show you the power of our machines in person. Swing by our Salt Lake City headquarters for a test run:

385 W. Ironwood Dr. Salt Lake City, UT 84115 USA

We know most of our customers can't make it to Salt Lake City, which is why we offer our 30-day in-home trial period. Over 98% of customers love their machine and keep it after trying it in their own home.

Shipping & Returns

When will my order arrive?

It takes us 1-4 business days to manually assemble, inspect and rigorously test each machine in our Salt Lake City headquarters.

After assembly, you can expect these shipping times:

  • Continental US: 2-5 business days via UPS
  • Canada: 7-9 business days via UPS (assuming no customs delays)
  • Alaska & Hawaii: 4-5 business days via UPS

Your tracking number(s) will provide a more accurate delivery date.

When will my accessories / replacement parts order arrive?

It takes us 2-4 business days to process your order in our Salt Lake City headquarters. Every order is hand-inspected and checked to ensure that it meets our rigorous quality control standards.

After that, you can expect these shipping times:

  • Continental US: 2-5 business days via UPS or USPS
  • Canada: 7-9 business days via UPS or USPS (assuming no customs delays)
  • Alaska & Hawaii: 4-5 business days via UPS or USPS

Your tracking number(s) will provide a more accurate delivery date.

What's your return policy?

We stand behind our products with our 30-day in-home trial.

If your machine doesn't meet your expectations, just let us know within 30 days of delivery. We'll process a full refund, minus the original shipping cost.

Note: Return shipping is on you, but with 98% of buyers loving and keeping their machines, we're confident you'll be thrilled with your new training partner!

Maintenance

What's the best way to keep my machine in top shape?

Maintaining your machine is a breeze:

  • Wipe down metal surfaces with a damp cloth
  • Use a mild detergent for tougher spots if needed

That's it! Our machines are designed for peak performance with minimal fuss.

Do I need to oil or condition any parts? What about other maintenance?

Good news - our machines are as low-maintenance as they are high-performance.

No need for oiling, conditioning, or complex upkeep routines. Just give your Power Bands, wheels, and rollers a quick once-over periodically, and you're all set to train.

We've designed these machines to spend more time boosting your performance and less time needing your attention. It's all part of our commitment to helping you gain your edge, hassle-free.

How durable are the Power Bands?

Our machines are built to last, featuring a robust five-Power Band system that keeps you secure and supported during every training session.

Our Power Bands are:

  • Backed by our standard and extended warranties
  • Designed for years of intense training
  • Made and rigorously tested in the USA for your peace of mind

New machines come with a 4-year warranty on Power Bands. When you purchase a replacement set, they also come with a fresh 4-year warranty.

While they're built tough, Power Bands do naturally wear over time. We recommend a quick visual check for cracks, tears, or pits before each use. And don't worry - we've got your back with replacement Power Bands available for all our machines.

Contact us

  • Phone

    US & Canada (Toll-Free):
    800-225-9669

    International:
    +1 801-975-8100

  • Email

    Contact Support:
    support@hockeyedge.com

    Contact Sales:
    sales@hockeyedge.com

  • Visit Us

    385 West Ironwood Drive
    Salt Lake City, Utah 84115
    USA